Citizens Advice - Bath & North East Somerset

Drop-ins will be unavailable between 24th December 2025 and 5th January 2026 and Adviceline will be unavailable between 25th December 2025 and 5th January 2026. Click this link for some resources which may help during this time: https://www.citizensadvicebanes.org.uk/christmas-new-years-closure-2025/

Do you need advice?

Call us on

0808 278 7897

Monday to Friday from 9.30am to 2.30pm

Struggling with your water bill?

We can help you get on top of water bill debt.

Need benefits advice?

If you are struggling or have a physical health concern you can get help with your benefits claim.

Research & Campaigns

We conduct research and deliver campaigns on many issues of interest to local citizens.

Cost-of-living crisis resource list

If you are struggling with the cost-of-living crisis this page contains all the links to places that can help. From cheaper shopping to support with fuel bills.

Do you have what it takes to be a hero?

There are loads of ways to start fundraising to help support our fantastic team

Are you or anyone you know affected by cancer?

We can help with financial worries and practical support

In need of legal advice?

We offer one off pro bono appointments covering Employment, Immigration, Family and Wills and Probate law

Cost of living crisis impact

Help us to help others

Rising prices are pushing many into unmanageable debt.

Make a donation now

Every £10 invested in us is turned into £175 of financial outcomes for clients.

Find Advice

We’ve compiled information to help residents who might be facing redundancy or a challenging period of employment uncertainty.

Debt problems can cause people to worry. Unexpected bills or changes to employment can increase those worries. Understanding how you’re spending your…

Let us help you navigate the benefits system.

Accurate energy advice is critical if you want to get your gas and electricity bills down and reduce your outgoings. We…

Quick Links

Citizens Advice BANES Council GOV.uk HM Revenue & Customs HM Courts & Tribunals Service Acas The Money Advice Service Payplan Shelter The Law Society Buy with Confidence Childline

Support Us

Support us with a one-off or monthly donation

We are recruiting for a Welfare Benefits Adviser and a Business Development Assistant.

Our volunteers are kind and caring people from across the region who give their time and energy to help others.

Our Supporters