Helping us to help others

We’re a financially independent charity that aims to help people who have complex issues to find solutions and that requires support from a variety of sources.

Support comes to us in the form of time, money or services and we are exceedingly thankful to:

Our volunteers

Without the time, effort and skill of our team of volunteers, we wouldn’t be able to provide our service. All of our advisers undergo 26 weeks of training on a variety of topics, including debt, housing, employment, benefits, consumer rights, immigration, discrimination, and family and relationship issues, so they are ready to help no matter what the challenge confronting them.


Individual giving plays a massive role in helping us to deliver our service.

Thank you very much to everyone who donates. Your compassion and community spirit is vital to our service. Not only do your donations help us to run the service, but it also stands as an example of the power citizens can have when everyone gives a little.

Organisations, foundations and trusts

Much of our funding and support comes from organisations, foundations and trust and we’d like to say a special thank you to:

Bath and North East Somerset Council » The funding we have received through our long-term partnership with our local authority has been essential for us to provide a high-quality service on an ongoing basis.

Dorothy House, Macmillan Cancer Support and MS Society » Our partnership with these charities has enabled us to help people with serious life-altering conditions to help people more quickly and to a greater degree.

Wessex Water » Thanks to funding from Wessex Water, we’ve been able to enhance our debt advice provision for social housing tenants, helping clients to pay their water bills and reduce their arrears.

The Top 52 Annual Partners Club

The Top 52 Club is a group of businesses and organisations that are dedicated to supporting our charity and thus the betterment of our community in Bath and North East Somerset.

We’d like to say thank you to:

Bath City Football Club

Battens Solicitors


Hilton Bath City