Benefits advice

Home Advice Benefits advice

Our benefits advice service can help you with:

  • Checking if you are entitled to benefits and how much
  • Making claims on paper or online
  • Self-assessment and review forms
  • Challenging benefits decisions

Each year, we help around 8,500 people with their benefits issues. On average, our clients receive an income gain of £650.

Benefits advice first steps

To help you, we need to know:

  • Who you live with
  • Your income (for example, from wages, pensions, etc)
  • How much your rent or mortgage is
  • How much your council tax is
  • Whether anyone in your household has health issues
  • How much you pay for child care

If you have a health problem or you’re a carer, we need to know:

  • What medical issues there are
  • How they affect what the person with those issues can do in normal life
  • If you regularly look after someone else

If you have debt, you can also get debt advice from us.

Contact our Adviceline if you have a question about benefits.

You can also contact our Financial Welfare Rights Service that helps people who have been diagnosed with cancer.