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Before using our service, please refer to the Citizens Advice website, which has information on a wide range of issues.

If you need further advice, check when our drop-in offices in Bath, Keynsham or Midsomer Norton are open.

Our drop-in advisers will assess your issue and decide if you need specialist advice, a different agency, or assisted self-help.

You can also have a phone gateway assessment by calling Adviceline for free on 0808 278 7897.

Phone advisers are available from 9:30am – 2:30pm, Monday to Friday.

Which is your Citizens Advice?

If you’re not sure where your local Citizens Advice office is, you can find out on the Citizens Advice website.

Get in touch with other local offices by calling: