We are currently recruiting volunteers to assist our clients with completing welfare benefit paper and online forms.
As a Form Filler you will:
● complete an introduction to Citizens Advice and training for your role
● assist clients to complete welfare benefit paper and online forms, for example to apply for Personal Independence, or to renew/challenge a benefit decision
● write a summary of the clients’ situation and what action you’ve taken
● work with clients during allocated appointments either face-to-face in the office, over the telephone via office lines, or remotely through home working (hybrid option)
If you are interested please email our training lead at katrina.hart@cab-banes.org for further details or for an application form.
