Do you need advice?

Call us on

0808 278 7897

Monday to Friday from 9.30am to 2.30pm

Struggling with your water bill?

We can help you get on top of water bill debt.

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Need benefits advice?

If you are struggling or have a physical health concern you can get help with your benefits claim.

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Research & Campaigns

We conduct research and deliver campaigns on many issues of interest to local citizens.

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Cost-of-living crisis resource list

If you are struggling with the cost-of-living crisis this page contains all the links to places that can help. From cheaper shopping to support with fuel bills.

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Do you have what it takes to be a hero?

There are loads of ways to start fundraising to help support our fantastic team

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Citizens Advice BANES has partnered up with the Stroke Association

We are working with the Stroke Association to help those affected by strokes.

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Cost of living crisis impact

Help us to help others

Rising prices are pushing many into unmanageable debt.

Make a donation now

Every £10 invested in us is turned into £175 of financial outcomes for clients.

Find Advice

Work Advice
We’ve compiled information to help residents who might be facing redundancy or a challenging period of employment uncertainty.
Debt Advice
Debt problems can cause people to worry. Unexpected bills or changes to employment can increase those worries. Understanding how you’re spending your…
Benefits Advice
Let us help you navigate the benefits system.
Energy Advice
Accurate energy advice is critical if you want to get your gas and electricity bills down and reduce your outgoings. We…

Quick Links

Citizens Advice BANES Council GOV.uk HM Revenue & Customs HM Courts & Tribunals Service Acas The Money Advice Service Payplan Shelter The Law Society Buy with Confidence Childline

Support Us

Make a donation
Support us with a one-off or monthly donation
Looking for a job that matters
We are recruiting for a Welfare Benefits Adviser and a Business Development Assistant.
Become a volunteer
Our volunteers are kind and caring people from across the region who give their time and energy to help others.

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