About us
Citizens Advice Bath and NE Somerset is an independent local charity providing information and advice to residents of the Bath and NE Somerset (B&NES) area. We aim to empower people to resolve their problems and change their lives for the better.
We provide free, independent and confidential advice; whoever you are, whatever the problem. We help people overcome their problems and campaign on big issues when their voices need to be heard. We value diversity, champion equality, and challenge discrimination and harassment.
The role
We are looking for a motivated and organised Trainee Benefits Caseworker to join our dynamic Appeals Team. You may not be a benefits specialist (just yet), but we would love to receive applications from candidates with casework experience or experience of working with vulnerable clients in similar fields. An interest in benefit appeals is essential.
Applicants will be encouraged to work in the office, with the rest of the Appeals Team, however, a hybrid working pattern will be considered for the right candidate.
Please see full person specification and job description above for more details.
How to apply
Please send your completed application to emily.davies@cab-banes.org
Your employment history will be reviewed, but your application will be marked against the person specification so please ensure you provide examples of how you meet each point.
If you have any questions, please email emily.davies@cab-banes.org or call on 01225 303812. Shortlisting will take place after the closing date with interviews expected to take place in person on Wednesday 21st October at our Bath office. You must be entitled to work in the UK and appointments will be made subject to references. In accordance with Citizens Advice national policy, we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
We value diversity and promote equality and would welcome applications from candidates with disabilities and ethnic minority applicants as these groups are under-represented in our workforce.
