Missed out on our in-person volunteer adviser open day event?
Book your place now for our ONLINE volunteer adviser open day on Tuesday, 18 October from 6pm – 7pm. There are people out there who need your help.
Find out how you can make a difference in the lives of vulnerable people in our community. We need volunteer advisers now more than ever.
Interviews will be held on the 3rd and 10th of November. Successful candidates will start on the 16th of November and training will be every Wednesday from 10am to 2pm.
What will happen in the online volunteer adviser open day session?
Come along to find out what is involved, how the training works, what the commitment is. Have a look at some of the training materials and the information system we use to advise clients.
We will cover:
- What we do at Citizens Advice
- The role of an adviser
- The volunteer commitment
- The training to become an adviser
- Questions and answers
Why are we looking for new volunteer advisers?
Life is getting harder for many people. People are still reeling from the loss of the Universal Credit uplift while dealing with increasing prices.
That’s why it’s so important that organisations like Citizens Advice have the resources to help people who are struggling.
Who do we help?
We are the first port of call for many people when they meet a challenge that they need help with. For others, we’re the last resort when they are in distress and don’t know where to turn.
Anyone can use our service, no matter their age, religion, race, sexual orientation or if they have any other characteristics.
However, we primarily focus or work on helping the most vulnerable members of our society.
Our clients put immense trust in our volunteer advisers, sharing problems that they might not even tell their families about. That’s because our values of confidentiality, independence and impartiality are central to the advice we give.
Why become a volunteer adviser at Citizens Advice?
Here are some of the reasons our current volunteers give.
“It’s a great feeling when you are able to close a successful case and know that you’ve made a big difference in someone’s life.”
“It gave me the opportunity to brush up on some of my skills and learn new skills.”
“There’s a brilliant social atmosphere.”
How do we help people?
We provide a way forward for people with multiple complex issues. Our advice covers a range of areas, such as debt, benefits, employment and housing issues.
Visit our Advice pages to learn more.