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At Citizens Advice – Bath & North East Somerset, equality for everyone is at the heart of everything we do. We have a proud history of supporting the LGBTQ+ community and we’re here to help if you need information on your rights, advice or support to challenge discrimination.

Discrimination is being treated unfairly due to a characteristic such as gender, gender reassignment or sexual orientation. It’s not always obvious when this is happening but it can have a big effect on our jobs, relationships, confidence and opportunities.

Some examples of discrimination could be:

  • Not receiving a promotion, fair pay or a job due to your gender or sexual orientation.
  • Comments, assumptions or “jokes” about your gender or sexual orientation at work.
  • Being treated unfavourably after making a complaint about discrimination, either for yourself or on behalf of someone else.
  • Being refused a service due to your gender or sexual orientation.

If discrimination takes place in any of the following situations it is illegal and you may be able to take action about it.

  • Employment and training.
  • When providing goods and services, for example, banking, entertainment, transport and housing.
  • Any of the activities carried out by public authorities, such as the NHS, government departments, local authorities, the police and prisons.

If something doesn’t feel right, it’s worth discussing with us. Remember that even if a person doesn’t mean any harm by what they say or do, it might still be discrimination. All people have the right to receive fair treatment and we’re committed to ensuring this happens.

For further information, get in touch with our team of friendly advisers for a confidential chat.

Telephone on 0344 848 7919

Freephone on 08082787897

Monday to Friday 9:30am – 2:30pm

(Please note that if you call outside open hours you will receive recorded advice.)