From Monday 3rd July a new service is starting

Bath Mind and Citizens Advice are coming together to provide a benefits advice project for anyone in Bath & North East Somerset experiencing distress or mental health problems. Together we will provide more support to anyone who needs advice about their benefits.

Our main focus will be on:

  • Employment & Support Allowance
  • Personal Independence Payment
  • Universal Credit, including Work Capability Assessments

We will do this through:

  • a Welfare Benefits Caseworker
  • Advisers at Citizens Advice
  • Client Support Volunteers working for Bath Mind and Citizens Advice

Individuals with mental illness often struggle to claim the benefits they are entitled to. We will empower people to assert their rights and support them at all stages, from putting in a claim and attending assessments to negotiating claimant commitments and representing them through tribunals. We also aim to improve the policies and practices that affect people’s lives.

If you are or know of anyone with mental health issues who wants advice about benefits we want to hear from you.

You can make an appointment by dropping in to our service at Bath One Stop Shop, Manvers Street on Monday, Wednesday & Friday 9.30am  – 2pm.  Our Welfare Benefits Caseworker will be available at the One Stop Shop on Wednesdays.   Alternatively you can telephone our adviceline on 0344 848 7919 or email